Senior Staffing Specialist

  • Siloam Springs, AR
  • professional

Position: Senior Staffing Specialist

Classification: Exempt

Reports to: Director of Branch Operations


The On-Site Manager is responsible for meeting all customer needs by the daily management of temporary employees including interviewing, hiring, motivating, recognizing, training, problem solving, coaching, counseling, termination and accurate documentation of work hours. In addition, is responsible equally for the development and maintenance of customer relationships.

Essential Duties and Responsibilities:

  • Comply with 1st Employment’s policies, procedures, processes and work instructions and leads by example
  • Oversee the on-site operations and leads temporary employees with a positive attitude and demonstrating professionalism
  • Participate and document all daily, weekly, monthly and quarterly on-site meetings with temporary employees, Team Leads, On-Site Supervisors and Customer Contacts to work towards the On-Site goals
  • Ensure all On-Site posters are posted and up to date according to corporate guidance
  • Develop and maintain long-lasting positive and professional relationships with on-site contacts, applicants seeking employment, temporary employees, peers and 1st Employment’s leadership team
  • Embrace open door policy and serve as liaison between temporary employees and customer contacts
  • Design and manage daily tasks of light duty personnel, schedule temporary employees according to On-Site needs and maintain clock system up to date
  • Strategize, identify, design, evaluate and track effective recruiting sources by determining current On-Site needs
  • Design and/or identify creative recruiting resources and evaluate current sources to recruit target skilled candidates based on on-site needs
  • Recruit candidates through 1st Employment website, social media, universities/colleges and job fairs by posting jobs in multiple platforms and searching and screening resumes based on job specifications
  • Conduct skills-based and behavioral interviews based on minimum requirements of the job
  • Identify and administer viable skills assessments according to core competencies of the job
  • Extend conditional job offer to qualified candidates in compliance with 1st Employment policies and guide candidate through the accurate completion of all new hire paperwork according to company, state and federal regulations
  • Verify employment eligibility of all new hires, through the proper completion of the Form I-9 and E-Verify, track expiring Form I-9 documents and properly close all E-Verify cases according to the law
  • Design and conduct new hire orientations and customer specific orientations
  • Conduct reference checks, drug screens and criminal background checks in compliance with the Fair Credit Report Act (FCRA) regulations and customer specifications and terminate employees when necessary
  • Select qualified employees according to job requirements and extend job offers and/or coordinate interviews with on-site contacts, if required by their Hiring Manager, and extend and negotiate job offers
  • Avoid legal challenges by complying with all employment laws and Federal and State regulations, including but not limited to Equal Employment Opportunity (EEO), Affirmative Action (AA) guidelines and Americans with Disabilities Act (ADA)
  • Communicate with Team Leads and On-Site Supervisors, by phone and in person, in accepting job orders, skill marketing, activity follow-up, customer service and complaint resolution
  • Provide daily management, direction and communication to temporary employees on assignment so that on-site needs are met on a timely and efficient manner
  • Coach and counsel of temporary employees through progressive discipline to improve performance, correct behaviors, and communicate expectations
  • Terminate temporary employees when no improvement is achieved after taking employee through progressive discipline
  • Document activity in computer database and maintain logs, files and staffing information system up to date
  • Maintain all temporary employee personnel and confidential files complete, up-to-date and in compliance with the law
  • Maintain all on-site files current, complete and up to date
  • Design, customize and/or complete daily, weekly, monthly and quarterly 1st Employment and on-site reports in an accurate and timely manner
  • Gather all work related incident/accident information involving temporary employees, complete Worker’s Compensation first reports, investigate injury and partner with customer to determine best corrective actions to prevent future incidents, go with injured employees to initial and follow up appointments with medical providers and submit claims to Claims Administrator
  • Coordinate and conduct safety walk-thru at the on-site location and complete initial and quarterly Risk Assessments to identify hazards and reduce potential liability through prevention of injuries
  • Reduce unemployment costs by assisting and/or responding to unemployment claims, submitting supporting evidence, making proper documentation in staffing software and appeal and serve as first-hand witness when necessary
  • Gather temporary employee’s timesheets, review its accuracy according to the law, and seek approval from On-Site Supervisors when necessary
  • Find cost-efficient ways to minimize On-Site expenses and increase profit
  • Provide recommendations about company processes including but not limited to recruiting, application, on-boarding, interview, placement, retention, termination processes, business development and expenses


  • Leadership— effectively manage and influence others, possess innovating vision and strategy, enhances business skills and knowledge, understands and navigates the organization, demonstrates ethics and integrity, displays drive and purpose, lead by example, increase capacity to learn, increased self-awareness, values diversity, builds and maintains professional relationships and effectively manage teams and work groups
  • Problem Solving— identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
  • Interpersonal Skills— maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things
  • Oral Communication— speaks clearly, effectively and persuasively, in person or over the phone, in positive or negative situations
  • Written Communication— effectively communicate by written correspondence and emails, edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
  • Computer Skills — effectively and accurately enters data and proficiently uses a variety of computer software applications, especially Microsoft Word, Excel and Outlook software
  • Planning/Organizing— prioritizes and plans work activities, uses time efficiently and develops realistic action plans
  • Training/Development— effectively trains entry level staff and assists in the identification and development of new and existing staff
  • Quality Control— demonstrates accuracy and thoroughness and monitors own work to ensure quality
  • Adaptability— adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events and perform other duties as assigned and required
  • Dependability— is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Safety and Security— actively assesses risks, promotes and personally observe safety and security procedures, and use equipment and materials properly
  • Physical requirements— capable of sitting for long periods of time, move about the office, retrieve files, greet and escorts applicants and employees in the office, drive to customer’s facilities and interact with customer and temporary employees at customer’s facility

Call Us


Visit Us

916 Hwy 412

Siloam Springs, Arkansas 72761

Application Hours

1st Employment is an
Equal Opportunity Employer