Medical Front Office Specialist

  • Rogers, AR
  • professional

Medical Front Office Specialist

Rogers, AR

Mon-Fri 8AM-5PM

$14-17/HR DOE


A local healthcare related company that provides vital community services is seeking an experienced medical front office specialist. The best person for the job will have previous medical front office experience and will be a team player. Being bilingual in Spanish is a plus but this is not a requirement for the position. Please see below for an overview of the position responsibilities:



  • Receive clients and visitors in a welcoming manner
  • Answer telephone, route calls, and relay messages timely and accurately with professionalism
  • Compose, type, and mail letters, memos, and other correspondence as needed
  • Manage referrals and communicate effectively and in a timely manner to assure procedural timelines are adhered to; document attempts and barriers to communications with families
  • Maintain electronic medical records per CSI Policy, procedures and quality indicators, and perform other administrative duties as required or as requested by the Office Manager
  • Keep front desk logs.
  • Assure client insurance information is correct in the electronic medical record system and communicate changes to the billing and PA clerks
  • Forward record requests from clients and other entities to medical records staff
  • Schedule and cancel appointments and document in the electronic medical record
  • Operate and maintains various types of office equipment
  • Shall be aware of staff schedules and their location
  • Attend and participate in clerical meetings.  Apply information from clerical meetings, meetings with supervisor, and emails to the daily tasks


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