Inside Sales / Customer Support Rep

  • Bentonville, AR
  • professional

Inside Sales/Customer Support Rep

Bentonville, AR 72712

Mon-Fri 8AM -5PM

$15-18/HR DOE

 

 

This position will require a highly organized and detail oriented person that will assist the sales team with remote customer interaction. This can be a fast paced position and providing excellent customer service is the goal. In this position you will:

  • Maintain customer relationships
  • Pro-actively follow-up with clients about their satisfaction as well as confirm that the account manager is providing good support
  • Ensure handling of requests. Must make sure requests are implemented on time and in full which may include: order entry, paperwork prep, logistics, service ticket entry, work as a team to deliver exceptional service
  • You will contribute to documentation which will require you to document all client contact info and/or supporting activity within their CRM profile. This may include contact information, contract modifications, QBR frequency, etc.
  • Through management of service agreement renewals, this position will provide leads to the account managers when opportunities present themselves to upgrade equipment, needs expansion etc.

*** This position will offer full benefits to include 401K and 7.5% profit sharing

 

Interested in this position? Let us know and we will be in touch!

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479-717-2910

Visit Us

1148 Stearns Street

Fayetteville, AR 72703

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**Application Online Only**

1st Employment is an
Equal Opportunity Employer