fbpx

Call Center Representative

  • Lowell, AR
  • industrial
Call Center Representative
Lowell, AR
Mon-Fri 8AM-4.30PM
$16/HR
A local and very well-established logistics company is seeking CSR reps for one of their call centers. This position is a full-time contract to hire role. In this role you will:
  • Work through a high volume of loads daily to complete tasks in the que
  • Identify, solve, and address root causes of missing paperwork and reference numbers
  • Establish customer and accessorial rates, fuel surcharges, payment deductions, unidentified payments, and/or resolutions
  • Initiate refunds for duplicate payments
  • Answer questions about payables and trouble shoot billing inquiries and issues with carriers
  • Document all actions, decisions, and communications to ensure availability of work history data
  • Review and audit financial reports, payment applications, or invoice discrepancies

Call Us

4797172910

Visit Us

5 West Mountain St.

Fayetteville, Arkansas 72701

Application Hours

** Application Online Only **

1st Employment is an
Equal Opportunity Employer