1st Employment is hiring to partner with Black Hills Energy Call Center in Fayetteville!

Competitive starting pay – $15/hr – $16/hr (bilingual)

Eager for higher pay? Commission opportunities available in addition to hourly wage!

Schedule: Monday – Friday scheduling, all weekends off!

Work from home opportunities are also available (upon successful completion of training program)


Once you’re converted to full time employment with Black Hills Energy:

  • Hourly pay increase! – Amount based on performance but up to over $2 increase
  • Comprehensive benefits package including medical, dental, vision, 401k, and more!
  • Participation in company’s annual incentive plan (bonus) program

Job Title:

Customer Service Representative

Job Description:

  • Employee will be responding to customer inquiries and requests for service by researching, analyzing, entering, verifying system data, and taking appropriate action to assure accurate and timely resolution.
  • Handle emergency contacts with accuracy and urgency to ensure the safety of our employees and customers.
  • Complete order entry and order completion of work orders.
  • Actively promote the Company’s products, programs and services.
  • Demonstrate and manage effective time utilization


  • High School Diploma or Equivalent
  • Six months of prior customer service experience required
  • General computer knowledge

Fill out the pre-application below and one of our recruiters will be in contact with you!

Black Hills Energy Pre-Application
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